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Send an email to: contactUs@mailTranscripts.com
Provide some information like: Your college and university name, year of graduation, branch and any other relevant information.
We'll try to establish a process with your institute to get your transcripts for you..

Why do we ask for clear documents?

Source and recipient institutions have strict document requirements to issue transcripts. Applicants often send us documents which are either photos, blurred unreadable copies of the original, truncated documents with one of the edges and/or content missing, the scanned document is too small as compared with the original. University Seal is truncated or missing. Dark/light/shiny patches and shadow on the documents.

Any of the above documents are not fit to issue transcripts and often leads to rejection and thus wastage of your valuable time and money. To avoid this, we request you to send clear scan copies of the documents.

Scanned Documents requirement

1) All documents should be clear and legible.
2) All sides and edges should be properly captured without any cuts or missing borders.
3) We advise to use professional scanners only and avoid camera/phone clicks.

How to scan oversized documents?

Often degree certificate and university issued mark-sheets for some institutes are oversized and don’t fit our normal home scanners. We advise you to take them to a business center like FedEx/UPS stores or use a commercial scanner with document reducers. Take clear copies of the documents and send them to us.

Do we ship internationally?

Yes, we do! Just enter you recipient address in the “New Recipient Address” on the apply page and we will ship it to that address.

Do we ship to multiple address?

Yes, we do! You may add as many recipient address in the “New Recipient Address” on the apply page as you want. Just specify the number of sets you want us to ship at each location and we will ship it to that address.

Do we ship to WES?

For WES, transcripts need to be sent directly by the institute as WES rules. Just enter WES address in the “New Recipient Address” on the apply page and specify the WES reference# in the Instructions section.

Combine Shipping?

If you have multiple orders that needs to be shipped to any international home address, drop us an email at ContactUs@mailtranscripts.com and we will help you combine shipping for them, so you pay for shipping only once for the same address.

My recipient country is not in the “New Recipient Address”.

No worries, just drop us an email at ContactUs@mailtranscripts.com with details of your recipient address and we will make it available in our list of countries.

How many sets should I order?

We advise everyone to order at-least 1-2 extra copy for back-up.You may get these shipped to your home address in India, using our free shipping to 1 Indian address.

Where should I get my transcripts shipped?

If you are entering international recipient address, we will advise you to ship it to the institutes like WES/ university directly, to avoid package being rendered useless, if inspected by customs. And hence wasting your valuable time and money.

How to ship my transcripts to WES, on my own.

For WES, transcripts need to be shipped directly by the university. You may enter WES address in the shipping section and WES reference number in the comments.Some universities do not include degree certificate in the selead envelope containing transcripts. In such case, you may have to upload scan of the degree-certificate online in your WES account.

My college is closed now, but the university is was affilited to is there. Who will issue me the transcripts?

Transcripts will be issued by the university your college was affiliated to.

WES Academic request form

This is an optional form, not needed by WES. You need the WES ref # mentioned on this form and make sure to mention that in the comments section of the shipping address.

My MailTranscripts Application Status is "Under Review", what does this means?

Our Support group takes 2 working days to review your application and prepare the application package to be submitted to the university. University might take 3-7 working days to review, validate your documents and give us an expected date, when your application will be ready.